Welcome to Keystone Technical Institute

Administrative Assistant
Diploma Program

Administrative Assistant

45.5 Credit Hours
9 months (day)

Program Objective

The KTI Administrative Assistant program trains students in the smooth, efficient office operation process.

The student will be trained in three core areas: soft skills, administration, and performing basic office tasks. The successful graduate will gain knowledge in subjects pertaining microcomputer usage, general math, grammar and customer service skills which directly address the employers need for employees with the basic soft skills. A sound knowledge of office procedures, human relationships, and other course work to support the business professional core area of knowledge. The first two core areas prepare the student for the in depth knowledge of the rules, regulations, and procedures associated with office policy. Topics associated to this are of study are administrative principles, business ethics, and office procedures.

This program will provide the student with enhanced skills in all three core areas above enabling the successful graduate to function in a wider variety of positions in an office setting. The working knowledge of Microsoft Word and Excel; typing, communications, human relations, and other coursework to enhance both the written and verbal communication will position the graduate to serve an employer as a receptionist, secretary, or administrative assistant.

The successful graduate from the Administrative Assistant program will be prepared for an entry level position as a secretary, data entry, software support, office support, customer service, assistant office manager, receptionist in a business office or serving as an aide to a manager, entrepreneur, or other manager in a large office facility.

For more information about our graduation rates, the median debt of students who completed the program and other important information, please click here.

Trust in more than 30 years of quality and integrity at KTI. Contact us today to find out more about our hands-on training in some of today's most high
demand careers!

Why choose Keystone Technical Institute?

Over
3 Decades
of KTI Graduates

KTI sits on a beautiful 7.5 acre campus in the foothills of the Blue Mountains, just north of Harrisburg.

Flexible
Day or Evening
Classes

Success Stories

KTI Success Stories

Everyday KTI changes the lives of our students. But don't take our word for it. Check out some success stories from some of
our students!

Read More KTI Success Stories

KTI in the Community

Build relationships with the KTI community and employers!

KTI on Facebook KTI on Twitter KTI on YouTube

Recent Posts from Twitter

What made you choose KTI?

Today is National Chocolate Mint day! How do you plan to celebrate?

KTI welcomes Brooke Dunn to the Medical Assisting faculty